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1. They have decided not to offer Unlimited membership to people in "selected zip codes." This means people in those zip codes now have to pay extremely high shipping fees. 2. Their "two-day" shipping only means they will ship the order in approximately two or three days after the order was placed. Then, it will take additional time for it to actually be delivered, which means "two-day shipping" is actually five-day shipping. 3. Their chat agents take forever to respond to anything. Even though the chat bar says the wait time is four minutes, expect to sit and wait well over an hour before someone will even pretend to type in their chat box. 4. Their prices have increased to the point that they are no longer worth ordering from, for any reason. User's recommendation: Do not order from them.
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